8036 SIP Multimedia Intercom

Frequently Asked Questions (FAQ)

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Can I locate the 8036 outside?

Yes. The 8036 is designed to shed rain water and has been tested from -40° C to +50° C. However, the touch sensor may be temporarily affected by water, sleet, ice, or snow.

Do I need to know programming in order to configure the 8036's user interface?

No. Attractive and fully functional interfaces can be set up, without programming, through the menu driven 8036 web interface.

Why would I need a configurable user interface?

You may wish to provide visitor greetings, information, and call options specific to your organization. Rather than a simple call button that dials one extension or number the visitor may choose from a list of names or departments. Or an interface may be developed that helps a visitor navigate to useful information such as directions, schedule, or a services menu.

What kinds of actions can the user interface buttons do and how can they be configured?

When a visitor touches the display you can configure what happens next. A touch may change to a new display page, bring up a keypad (e.g. for door control or to allow phone dialling), initiate a phone call, open a scroll list, or present more navigation options. The web configuration tool lets you create a display page that responds to a touch anywhere, or has up to nine icon choices.

How can I create and maintain a directory?

The 8036 can display an automatic directory (or "Addressbook") based on a tab delimited text file that you upload to the device through the 8036 web interface. The text file typically will contain a list of names and extension numbers. Once the file is uploaded, you simply create a Directory page, then link it to the text file you uploaded. If you want to make changes to the directory, simply update the text file and upload it again using the same file name.

I notice the 8036 doesn’t have any inputs or outputs on it. So how can it open and lock a door?

For security reasons, Algo intercoms do not wire directly to door strikes. The 8036 uses a separate IP relay controller (the 8061) for door unlock control. The 8061 can be securely located a safe distance from an entrance, preventing any possibility of visitors tampering with the door control relay. The 8061 is a network device and can be configured for use inside the 8036 web interface.

Is there a way to view real-time video from our entrance from our IP video phones?

Yes via a web browser.

What do I need to have to be able to create graphics for this product?

Images for the 8036 user interface should be rendered in 640 x 480 pixel resolution using PNG (Portable Network Graphics) 24 bit colour file type. Almost any graphic editing software such as Photoshop may be used.

Can I create a user interface without using graphics programs?

Yes - the 8036 is provided with some basic button and background images. But you will probably want to create images specific to your organization.

We would like to change up our messaging fairly regularly. How easy is it to update graphics?

Updating graphics is very simple using the web interface. As an example, you can change the home page simply by uploading a new image with the same file name. If you want to change around the location or function of buttons, you can configure these by modifying the settings for each page of your interface.

Can I use a card reader with this unit? If so, how?

The 8036 does not currently contain a proximity card reader but the 8036 may be used in conjunction with a card reader to unlock a door. The optional 8061 IP Relay Controller for door control may be integrated with other systems for shared access control.

This unit is slick, but wouldn’t a SIP video phone be a cheaper option?

The 8036 offers several features that a standard SIP video phone doesn't. These include:

  • Rugged design. The device may be located in public access or outdoor locations.
  • Audio features. Dual microphones and 8 W speaker allow the 8036 to work in noisier environments.
  • Ease of use. SIP phones typically require some training. In contrast, because you can design your own interface, the 8036 is very intuitive and simple to use for first time visitors.
  • Better touch display. Touch display is glass using projected capacitance which is better suited to public access than resistive touch displays typical in phones.
  • Readability. Backlit TFT display is sunlight readable and offers a higher quality image than most phones

What are the benefits of the wideband speaker?

The 8036 supports the G.722 wideband codec which, among other things, provides improved voice quality. According to Wikipedia, here are some other benefits compared to traditional (narrowband):

  • clearer overall sound quality
  • easier to recognize voices, distinguish confusing sounds and understand accented speakers
  • ease of deciphering words that have the close sounds of ‘s’ and ‘f’ and others, often indistinguishable over telephone lines
  • ability to hear faint talkers and to understand double-talk (when more than one person is speaking at the same time)
  • reduced listening effort (decreased cognitive load), resulting in increased productivity and lessened listener fatigue
  • better understanding in the face of other impairments, such as when talkers are using a speakerphone or in the presence of background noise