ECR Call Recording System

Enterprise Call Recorder (ECR) Software

Algo's ECR (Enterprise Call Recorder) software provides multi-user, supervisor monitoring, and centralized multi-channel call recording capability for Algo's suite of hardware interface products for Nortel (Norstar/BCM/Meridian 1/ CS 1000) digital, analog, and MDC Centrex technologies.

Powerful features combined with unique integration capability and scaleable cost structure has quickly made ECR Software the leading solution for Nortel digital call recording of 1 to 32 telephones.

The primary software component of Algo's Multi-User Centralized Call Recording Solution, ECR Software is designed for use with the following Algo hardware call recording components:

  • Algo 4210 Call Recording Shelf for 1 to 32 Nortel Digital Telephones
  • Algo 4102 Digital AuxBox for Nortel Digital Telephones
  • Algo 4105 Analog AuxBox for analog telephones
  • Algo 5006 Centrex AuxBox for Centrex (MDC) Telephones

Key Features

  • LAN-based supervisor live call monitoring
  • Automatic or on-demand recording from telephone
  • Non-proprietary Windows based PC server
  • Permissions-based user access
  • Unlimited supervisors
  • Unlimited users
  • Supports up to 32 telephones
  • Scaleable cost structure for best value 1 to 32 telephones
  • Statistics reporting
  • Algo quality and support

For a complete listing of ECR Software features, refer to the ECR Software Comprehensive Feature List. Or, for a animated and narrated tour of the ECR system, visit the ECR demo page.

Ordering Guide

Description Product Code
Enterprise Call Recorder Software
Single Station License
Enterprise Call Recorder Software
Four Station License
ECR Installation Kit (includes CD and Guide) SW6100

ECR Enterprise Call Recording

Nortel Compatible Product