4102 Digital AuxBox

May 01, 2015 Note:

Sorry, this product has been discontinued and will no longer be manufactured. Consequently, the information presented on this page is for reference purposes only.

For more information, please contact Algo.

Desktop Call Recording Solution for Nortel Digital Telephones

The 4102 Digital AuxBox* is a professional quality desktop call recording solution for Nortel digital telephones on a Norstar, Business Communication Manager (BCM), Meridian 1 or CS 1000 system. Telephone conversations are stored as call records on a customer supplied PC using Algo's Client Call Recorder (CCR) single-user software provided with each unit. Alternatively, Algo's Enterprise Call Recorder (ECR) software is available for multi-user applications.

See Algo's Client Call Recorder in Action

Search and retrieve call records easily

Algo's recording software allows call records to be easily played back through a PC. Call records may be emailed for quick and easy sharing of telephone conversations to facilitate quality monitoring, training or distribution of key information. Call records can be easily searched, sorted, retrieved or moved for quick and efficient archive management.

Automatic or On-Demand Call Recording

Voice recording may be activated automatically or manually 'on-demand' by pressing a key on the PC keyboard or on the telephone itself. Manual recording permits conversations to be recorded at any time during the call, with most recent unrecorded calls cached for handy 'post-save' retrieval.

USB connectivity to the PC ensures high quality digital speech and data recording over a single plug and play connection supported by Windows in WMA or WAV file formats.

Features

  • Automatic or on-demand call recording
  • WAV or compressed WMA audio format
  • Call display information recorded
  • Call duration, date and time
  • Call record, move, email and copy functions
  • Task bar flashing indicator when recording
  • Call record storage management
  • Relay outputs for ring, message waiting, in-use

Applications

  • Small call centers, customer service
  • Financial trading, banking, accounting
  • Emergency services
  • Legal offices
  • Contract negotiation, purchasing, sales
  • School administration, reception, counseling
  • Human resource departments
  • Dispatch centers
  • Conference call meetings

Ordering Guide

Description Product Code
Digital AuxBox Call Recorder (includes SW 4102 CCR Client Call Recorder Software CD, USB cable, telephone cord, and Installation Guide) 4102

* Formerly this product was called the "USB AuxBox"

4102 Digital AuxBox

Windows compatibility


 

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