Support Page for CCR2050 Call Recording Software

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CCR2050 Beta Trial extension (Version 1.0.0.29)

This new build extends the software activation until October 31, 2007.
(No longer available for download)

CCR2050 Beta Trial extension available (Version 1.0.0.29)

Software activation for this build expires September 30, 2007.
(No longer available for download)

CCR2050 update available (Version 1.0.0.28)

This new build addresses a call record sound quality issue for audio encoded with the G711 A-Law codec. This update is required by all customers in Europe. It is not required in the USA or Canada as these systems will use the G711 Mu-Law codec. Other customer should check their phone system's codec setting.
Note: Codecs other than G711 Mu-Law or G711 A-Law are not supported at this time.