Client Call Recorder

Client Call Recorder (CCR) Software

See Algo's Client Call Recorder in Action Algo’s Client Call Recorder is a single-user call recording software package that is included free with Algo’s AuxBox digital and analog call recorders.

Featuring an easy-to-use interface, Client Call Recorder provides a powerful way to store, replay, share, and analyze telephone call records on a PC.

Detailed data capture

  • Creates high-quality WMA digital audio files
  • Detects telephone in-use status, ringing, phone line connection status, real-time call display information, and missed call notification with Caller ID and timestamp
  • Call duration timer
  • Add call record comments during, or after, completion of call recording
  • Industry-leading integration with Nortel-compatible telephones

Fast Call Record Retrieval, Sharing, and Reporting

  • Find call records instantly through Sort, Search, and Advanced Query functions (by date, call duration, comment, or call type fields)
  • Easy call record playback with pause, progress timer, and volume slider
  • One-click E-mail function permits easy sharing of call records
  • Efficient call record management capabilities - limit call records by:
    • Disk space
    • Call quantity
    • Age
  • Display statistical summary of call records
  • Export call record files to Excel

Flexible Operation

  • Automatic recording mode records all calls continuously
  • Manual recording mode records calls on-demand
    • Last unrecorded call is always retained in memory for optional “post-save”
    • Manual recording can be programmed from key press on PC, or telephone
  • Supports visual and audible alerting, allowing users to program AuxBox relays to trigger on Ring, In-Use, and Message Waiting signals
  • Compatible with Nortel digital telephones on a Norstar, BCM, Meridian 1 or CS 1000 system, Meridian Digital Centrex (MDC) telephones, and analog telephones

Typical System Diagram

CCR Software being used in a typical call recording application

Ordering Guide

Description Product Code
Client Call Recorder (includes Client Call Recorder Software CD, and Installation Guide) SW6002
 

Note:

Client Call Recorder is included free with any purchase of a 4102, 4105, or 5006 AuxBox product and thus does not need to be ordered separately.

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Client Call Recorder