Algo BCM Call Recording (BCR) Software

Call voice and call details are compressed into a single file and stored on the PC hard drive. Algo's BCR provides a software only call recording solution for IP, digital, and analog phones on BCM50 or BCM450 (Release 5.0 with activated Professional Call Recording tool).

BCR installs on a customer supplied Windows PC and receives call information directly from the BCM over a network connection. Call voice and call details are compressed into a single file and stored on the PC hard drive.

Users may sort, search, play, or email using a simple console application. Calls may be searched by date, duration, dialed number, call display, comment tags, or call type. WMA compression reduces one hour telephone calls to 3MB for easy sharing by email.

BCR Basic is a free single user version which can be upgraded to full featured BCR Pro for single users or call centers to 80 agents.