BCM Call Recording - Beta Release Announced
January 27, 2010 - Algo announces availability of a beta release for BCR BASIC - a free single user recording solution for BCM 50 and BCM 450 Release 5.0 Professional Call Recording.
BCM Professional Call Recording PCR, available in Release 5.0, provides the ability to configure call recording rules and send call records via email to a user account. Algo's BCR (BCM Call Recorder) adds additional functionality and improved management of calls.
Free BCR Basic Viewer
- Retrieves call records directly from the BCM instead of email delivery
- Call records are compressed and organized on your PC hard drive
- Provides easy sorting, searching, variable speed playback, and email of call records (compressed)
BCR PRO (available Q2 2010)
- Management for up to 80 users
- Live supervisor call monitoring
- Telephone key enabled manual call recording
- Configuration tools manage all options and setting including BCM
- This new unique product built specifically for BCM offers a software based solution to run on a Windows PC with only a network connection to the BCM. No hardware is required to tap phone connections or trunks and no network monitoring is necessary.
