Algo Enterprise Call Recording System Demo Center

The following animated and narrated demos introduce key features and concepts about Algo's Enterprise Call Recording System.

Note:

Note: To run the demos, you will require a Flash player installed in your browser, your PC audio will need to be turned on, and your screen resolution should be at least 1024 x 768 pixels. In addition, your browser will need to have Javascript enabled and the popup blocker must be turned off. Need help?

Introduction and Overview of the ECR System

This demo provides an overview of the Algo Enterprise Call Recording System. It describes the basic network architecture, introduces the various call recording hardware options, and highlights key features of ECR Software.

Algo ECR Overview Demo

(6 minutes and 30 seconds - 7.9 MB .swf file)

ECR Station View Module (in ECR Supervisor)

This demo provides a tour of the ECR Supervisor Station View Window. It includes the playback and e-mailing of call record files, the ability to add descriptive user comments to each call record, protecting and locking files, and more.

ECR Station View Module Demo

(4 minutes and 15 seconds - 3.4MB .swf file)

The ECR Supervisor Screen & Live Call Monitoring

This demo provides a tour of the ECR Supervisor View - including Live Call Monitoring. It provides an example of what a Supervisor sees when monitoring a number of different telephone stations, shows how to access the ECR Station View from within the Supervisor Screen, and gives an example of Live Call Monitoring.

ECR Supervisor Screen and Live Call Monitoring Demo

(1 minute - 1MB .swf file)

Setting up Telephone Stations & User Privileges

This demo provides a tour of the ECR Configuration Tool and shows how to set up users (using the User Wizard) and how to configure telephone stations. The demo includes setting the Audio format of call records, choosing recording modes, and filtering calls.

Setting Up Telephone Stations and User Privileges Demo

(2 minutes - 2.5MB .swf file)